ITIL Service Management Toolkit (ITSM To v.2 11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level Agreement (OLA) Template
- IT Service Catalog Template
- IT Service...
- Release Date:04/26/2012
- Category:Reference Tools
- Developer:ProcessWorx LLC
- Size:2.72 Mb
- Price: $129.00
ITIL Service Management Toolkit (ITSM To requires Win, 3.1x, Win95, Win98, WinME, WinNT, 3.x, WinNT, 4.x, Windows2000, WinXP, Windows2003.
ITIL Service Management Toolkit (ITSM To v.2 11 Copyright
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